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Investigating HSBC - Household Retail Services

- We are not affiliated with them - Over 1600 reports received so far - you are not alone -

Has this happened to you? Report it to us by E-Mail

Then Visit Household - HSBC Watch for solutions and results

  • The consumer receives their first bill, only to find out they already have past due fees and late charges, plus a higher interest rate.
  • The consumer never receives a bill after opening an account.
  • The consumer may receive a bill at their correct address in months 1-11, then the apartment number or zip code is wrong in month 12.
  • The consumer may return a product but never receives acknowledgement from HRS.
  • The consumer files a change of address and it never goes into effect.
  • The consumer may receive their bill late in the final month, but cannot respond in time to pay it, thus resulting in the total interest due.
  • The consumer may subscribe to the "secure plan" insurance but the insurance is not honored.
  • The consumer may close an account but the account is not reported to the credit reporting agencies as closed.
  • The consumer may pay off an account but it is not reported a paid off.
  • The consumer may pay off an account but the account is incorrectly reported as a chapter 13 bankruptcy.
  • An incorrect HRS entry on a credit report may be removed, only to reappear the following month.
  • The consumer may find the same account reported differently to all 3 credit reporting agencies.
  • Interest accrues at a rate which precludes getting a final payoff to HRS before more interest is added to the account.
  • The consumer is charged for past due fees, late fees, and insurance.
  • The consumer is given an assurance from customer service but nothing happens and the account is not adjusted.
  • The consumer account is sent to research but nothing happens and it never comes out of "research"
  • The consumer is told the U.S. Postal Service is at fault.
  • The consumer is told that their bank is at fault.

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    We are not associated with HSBC, Household International, or their merchants

    Household International and HSBC are or was the financing for these merchants: Alamo Cycle Plex :: American Blinds and Wallpaper :: Apache Honda :: Arnold's Furniture :: Art Van :: Bally Total Fitness :: Bedroom Expressions :: Bedroom Super Store :: Best Buy :: Bose :: Bowflex :: Builders Square :: Carpeteria :: CC Bill.com :: Climate Control :: CompUSA :: Costco :: Culligan :: David's Bridal :: Denver Matress :: Dominion Furniture :: Fators Motorcycle Sales Inc :: Full Throttle Motorsports :: Furniture Row :: Furrows :: Gateway :: Galyan's Trading Company :: GMAC :: Good Guys :: Guitar Centers :: Hattiesburg Cycle :: HealthCare :: Heilig Meyers :: Helzberg Diamonds :: Home Base :: John Burr Cycles :: K Mart :: Kawasaki :: Kittle's Furniture :: Kodiak Yamaha :: Kragen Auto Parts :: Krauses :: Levitz :: Lindsay Eco Water Systems :: Los Andes Air Systems :: Los Angeles Motor Sports/Sam Ash :: Lowry's Kawsaki :: Mac Tools :: McRae's :: Marlow Furniture :: Massachusetts Guitar Center :: Menards :: Mitsubishi :: Mor Furniture for Less :: NamCo :: Nautilus Sleep Systems :: North Shore Cycles :: Northern Tool :: Oak Express :: One Source Heating and Cooling :: Oreck :: Parisian :: Payless Cashways :: Pergament Home Center :: Plunkett Furniture :: Polaris-Sea Doo :: Powerhouse :: QVC :: Rainbow :: Rainsoft :: R.C. Wiley :: Rhodes Furniture :: Rooms to Go :: Ruby Gordon Furniture :: Saks :: Sam Ash :: Saturn :: Sears Home Improvement :: Seamans Furniture :: Sleep Number Bed System :: Sound Advice :: Sound Track :: Sun Valley Water Beds :: The Goodguys :: The Home Place :: The Powerhouse :: The Wiz :: Tony's Cycles :: Toshiba :: Transamerica :: West Coast Motor Sports :: Yamaha ::